Fountain Publishers is a trading name of Fountain Publishers Limited (referred to using "We", "Us", "Our" or the “Company”) is a company registered in Uganda (Company registration number: '). We pride ourselves on giving our customers simple and independent advice on which electronic and technology products are right for them.
Your Security
When you shop with us or use our services, you trust us with your data. We're a company that puts you, our customer, first, respecting you as an individual but also as a member of our community. We listen to our customers to understand your expectations and make sure these are reflected in our business decisions. We’re committed to maintaining your trust and confidence. In this Privacy Policy, we’ve provided details on when and why we collect your personal information, how we use it, the very limited conditions under which we may disclose it to others (where direct marketing is concerned only with your explicit permission) and how we keep it secure.
How long we keep your personal information
We will keep your personal information for as long as you're a customer. If you haven't made a purchase or engaged with us for 3 years or more, then we'll remove you from our marketing mailing lists. After you stop being a customer, we may keep your data for up to 7 years after the last time you interacted with us. This could include one of the ways specified in 'How we use your personal information' and for one of these reasons:
To respond to any questions or complaints
To show that we treated you fairly
To maintain records according to rules that applies to us
To establish, bring or defend legal claims.
We may keep your data for longer than 7 years if we cannot delete it for legal, regulatory or technical reasons. We may also keep it in order to help support product recalls or safety notices. If we do, we will make sure that your privacy is protected and only use it for those purposes.
We do not retain personal information in an identifiable format for longer than is necessary.
Contact Us
If you want to opt-out of marketing please submit your request here .
If you have a question or a complaint about this policy, the way your personal information is handled, please contact us by one of the following means:
By web form: Complete this web form (Please do not submit any opt-out request via this form, any opt-out request submitted via this form will not be actioned. Please submit your opt-out request through this link )
By post:
Fountain Publishers Ltd
P O Box 488
Uganda
Complaining to the Data Protection Regulator
Changes to this Policy
We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website and/or by contacting you by email.
